How Problem Statements Get Better Let’s say you’ve done your desk scan. You’ve learned what programs exist, who the key players are, and where the gaps might be. You’re ready to dive into fieldwork and start talking to people. Right? Here’s where some founders skip ahead too quickly. They gather great insights from interviews and… Continue reading From Research to Real Understanding
Tag: Human-Centered Design
Journey Mapping for Social Entrepreneurs
Part 1: What a Journey Map Is (and Why It Matters) As you plan for your social enterprise, you’ve covered a lot of ground already. You’ve done interviews, reflected on the broader community context, and created a persona grounded in real research. You now know how your community partners move through their day, make decisions… Continue reading Journey Mapping for Social Entrepreneurs
Personas:
How to Turn Deep-Dive Research into Human Insight In the previous post, we explored what personas are and why they matter in social entrepreneurship and design thinking. This post focuses on the practical question: how do you create a persona from your deep-dive research? Remember Maria from Part 1? She’s not a real person, but… Continue reading Personas:
When Interviews Go Astray:
Common Pitfalls and How to Avoid Them Even the best-planned empathy interviews sometimes take wrong turns. You may prepare carefully, yet still find things don’t go as planned. Maybe your questions don’t come out the way you hoped, your interviewee gives short answers, or the conversation suddenly feels tense. That’s normal. Interviewing is a skill… Continue reading When Interviews Go Astray: