From Insight to Clarity “What’s the problem?” Your team looks up at you expectantly. Maya has just voiced the question that’s on everybody’s mind. People on the team begin throwing out ideas rapid fire. “Wait!” you find yourself saying. “Let’s step back and reframe the problem before we define it.” Good move. But does your… Continue reading Reframing the Problem:
Tag: Problem Framing
Journey Mapping for Social Entrepreneurs
Part 1: What a Journey Map Is (and Why It Matters) As you plan for your social enterprise, you’ve covered a lot of ground already. You’ve done interviews, reflected on the broader community context, and created a persona grounded in real research. You now know how your community partners move through their day, make decisions… Continue reading Journey Mapping for Social Entrepreneurs